Privacy Policy

1. Introduction

Welcome to JobSparrow. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and location.
• Professional Information: CV/resume content, work experience, skills, and education.
• Job Application Data: Job descriptions, cover letters, and application tracking information.
• Usage Data: How you interact with our platform, including interview practice sessions.
• Payment Information: Payment details when you choose to pay for our services (processed securely through third-party payment providers).

3. How We Use Your Information

We use your information to:

• Provide and improve our AI-powered CV tailoring and interview preparation services.
• Generate personalized job application materials.
• Communicate with you about your account and our services.
• Process payments when you receive a job offer.
• Analyze usage patterns to enhance our platform.
• Comply with legal obligations.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest.
• Regular security audits and updates.
• Strict access controls and authentication requirements.
• Secure payment processing through trusted third-party providers.

5. Data Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

• AI Service Providers: To process and generate CV content and interview feedback.
• Payment Processors: To handle secure payment transactions.
• Legal Requirements: When required by law or to protect our legal rights.

6. Your Rights

You have the right to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion of your data.
• Export your data in a portable format.
• Opt-out of marketing communications.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account at any time.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our platform.

11. Contact Us

If you have questions about this privacy policy or your personal data, please contact us at:

Email: support@jobsparrow.ai